Transit Planning
The Plan lays out anticipated growth in the coming five years and sets a vision to accommodate it focusing on improvements that enhance the TTC’s core-competency: mass transit – moving large volumes of customers safely, reliably and swiftly across Toronto. The vision is supported by five pillars of opportunity. Each pillar addresses a key step in a customer’s journey using our transit system. The pillars are designed to:
- Enhance the transit network;
- Enhance customer experience at key surface stop areas;
- Improve service reliability;
- Prioritize surface transit; and
- Accelerate integration with regional transit partners and complementary modes of transport.
Our service standards are a systematic and objective means of planning, monitoring, adjusting, and evaluating transit services throughout Toronto. The standards provide a mechanism for measuring the tradeoffs between the benefits achieved by providing more service in one location, the inconvenience caused by removing it from another, and the costs of providing those services.
Service Summary
This is a technical document that summarizes the transit services operated by the TTC.
Ridership
| Year | Metrics | Bus |
Streetcar |
Subway | Total |
|---|---|---|---|---|---|
| 2019 | Average weekday | 1,383,000 |
350,000 | 1,452,000 |
3,184,900 |
| 2019 | Annual total |
428,730,000 |
108,500,000 | 450,120,000 |
987,350,000 |
| 2020 |
Average weekday | 712,100 |
147,400 |
568,800 |
1,428,300 |
| 2020 |
Annual total |
226,170,000 |
47,990,000 |
174,200,000 |
448,360,000 |
| 2021 |
Average weekday |
632,600 |
120,700 | 438,800 |
1,192,100 |
| 2021 |
Annual total | 203,670,000 |
40,450,000 |
140,890,000 |
385,010,000 |
Surface ridership: Bus and Streetcar
This table shows customer boardings and service information by route for 2019, 2020 and 2021.- 2019 weekday customer boardings and service information by route
- 2020 weekday customer boardings and service information by route
- 2021 weekday customer boardings and service information by route
Annual streetcar boardings by route
| Route | 2019 | 2020 |
2021 |
| 301 Queen | 625,000 | 251,000 | 157,000 |
| 304 King | 376,000 | 112,000 | 41,000 |
| 306 Carlton | 342,000 | 162,000 | 88,000 |
| 310 Spadina | 73,000 | 53,000 | 13,000 |
| 501 Queen | 22,071,000 | 9,487,000 | 8,067,000 |
| 502 Downtowner* | 1,021,000 | - | - |
| 503 Kingston Rd |
1,261,000 | 979,000 |
1,178,000 |
| 504 King | 29,654,000 | 11,891,000 | 8,874,000 |
| 505 Dundas | 11,196,000 | 4,987,000 | 4,386,000 |
| 506 Carlton | 14,553,000 | 6,874,000 | 6,172,000 |
| 508 Lake Shore* | 292,000 | 189,000 | - |
| 509 Harbourfront | 4,231,000 | 1,424,000 | 1,352,000 |
| 510 Spadina | 11,652,000 | 4,606,000 | 3,645,000 |
| 511 Bathurst | 5,631,000 | 2,325,000 | 2,322,000 |
| 512 St Clair | 9,100,000 | 4,649,000 | 4,149,000 |